Pricing & Payments

Transparent Pricing for Outdoor Advertising

OOHAPP provides a marketplace that enables customers to discover and book outdoor advertising opportunities offered by participating advertising partners and media owners.

Pricing may vary depending on the advertising location, media type, size, duration, availability, campaign requirements, and individual partner pricing.

The applicable price for a booking will be displayed to the customer before the customer confirms and pays for the booking.


How Pricing Works

The price of an advertising booking may include:

  • Advertising/media space charges
  • Campaign duration charges
  • Applicable OOHAPP platform or service fees
  • Payment processing charges, where applicable
  • Applicable taxes
  • Installation, production, printing, or other campaign-related charges, where applicable

The exact charges applicable to a particular booking will be displayed during the booking and checkout process.


Customer Payments

Customers can make payments through the payment methods made available by OOHAPP through its payment service providers.

Depending on availability, payment methods may include:

  • Credit cards
  • Debit cards
  • Net banking
  • UPI
  • Other supported digital payment methods

Payment availability may vary depending on the customer's location, payment provider, transaction value, and other applicable factors.


Payment Processing

Payments made through OOHAPP are processed using authorized third-party payment service providers.

OOHAPP may facilitate the collection and settlement of customer payments between customers and participating advertising partners in accordance with the applicable booking and partner terms.

A successful payment does not by itself change the booking terms, campaign requirements, cancellation policy, or other conditions applicable to the booking.


Vendor / Partner Settlement

For bookings involving an OOHAPP partner, the applicable partner amount may be settled after accounting for OOHAPP's applicable fees, commissions, taxes, refunds, cancellations, disputes, and other applicable adjustments.

Partner settlement timelines may vary depending on the booking terms, campaign completion, payment settlement status, verification requirements, and applicable payment-provider processes.


OOHAPP Fees

OOHAPP may charge platform, service, commission, or other applicable fees for facilitating transactions and providing marketplace services.

Where applicable, the relevant fee or charge will be disclosed to the customer or partner before the transaction is completed or as part of the applicable commercial agreement.

OOHAPP does not charge undisclosed fees after a customer has completed a transaction, except where the additional charge is required by law, arises from a customer-requested change, or is otherwise permitted under the applicable terms.


Taxes

Applicable taxes, including GST or other statutory charges, may apply to transactions and services provided through OOHAPP.

Where applicable, taxes will be displayed separately or incorporated into the applicable price in accordance with applicable law.

Customers and partners are responsible for complying with their respective tax obligations.


Cancellations & Refunds

Cancellation and refund eligibility depends on the terms applicable to the particular advertising booking.

Where a booking is eligible for a refund, the refund will generally be processed through the original payment method, subject to payment-provider processing timelines and applicable terms.

Refund amounts may be affected by:

  • Cancellation timing
  • Booking-specific cancellation terms
  • Campaign commencement status
  • Services already provided
  • Production or installation costs
  • Applicable platform or processing charges
  • Other deductions permitted under the applicable terms

Customers should review the cancellation and refund terms applicable to their booking before completing payment.


Failed or Pending Payments

If a payment is unsuccessful, pending, or interrupted, customers should check their payment status before attempting another payment.

If an amount has been debited but the booking has not been confirmed, the customer should contact OOHAPP support with the relevant transaction or booking details.

OOHAPP will coordinate with its payment service provider to verify the transaction status and process any eligible refund or resolution.


Payment Security

OOHAPP uses third-party payment service providers to process online payments. Payment credentials such as card details and other sensitive payment information are handled through the applicable payment-processing infrastructure and are not intended to be stored directly by OOHAPP unless otherwise stated in its Privacy Policy.

Customers should never share their OTP, PIN, CVV, password, or other confidential payment credentials with anyone claiming to represent OOHAPP.


Need Help With a Payment?

For payment, booking, refund, or transaction-related assistance, please contact OOHAPP through the customer support/contact details provided on our website.

When contacting support, please provide your booking ID or transaction reference so that our team can investigate the issue efficiently.